Refund policy

Customer satisfaction is extremely important to us.

Return Eligibility

We offer free returns within 30 days of delivery.

To qualify for a return:

  • The item must be returned within 30 days of delivery.
  • The product must be in its original condition.
  • Proof of purchase may be required.

Refund Process

After receiving and inspecting your returned item, we will notify you regarding the approval status of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

 

Free Return Shipping

Customers are not charged return shipping fees for eligible returns submitted within the 30-day return window.

Non-Refundable Situations

Refund requests may be denied if:

  • The return period has expired.
  • The product has been damaged due to misuse.
  • Required components are missing.

For assistance regarding returns and refunds, contact:

suppoert@Gunther.shop